SEATTLE - Starbucks - accidentally charged one million customers twice for their purchases over a recent two-day span. The company said it recognized the glitch and has worked to reimburse all impacted customers.
Starbucks spokeswoman Trina Smith said all U.S. and Canadian customers who used a debit or credit card on Friday, May 22, and part of Saturday, May 23, were accidentally charged double for their purchases. The settlement processing error affected about 1 million transactions, Smith said.
The company said it began working to settle the problem as soon as the banks opened on Tuesday, May 26, after the Memorial Day weekend. She said customers should have seen a credit applied to their accounts by May 29.
A big! big! glitch. Starbucks coffee is roughly around $4 bucks. Say that you paid 4 bucks + million transactions. Assume about a 3-4 million dollar glitch - wow. I guess its back to using cash like the old days. Majority of us use debt or credit now days. 'The New Future'
I bet the Starbucks accounting department going through a nightmare..
(Updated)The problem has been resolved(Updated)
(The AP contributed to this.)
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